Terms of Service

Last updated 28 August 2026

These are the terms that apply when you create an account and use Contract Keeper to track your contracts and subscriptions. They cover your account, what paid plans include, how billing and cancellation work, and the limits of what we promise about the service.

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This page is a working draft, not legal advice. Everything highlighted in red has to be replaced with your real details, and the whole document should be reviewed by someone qualified before you rely on it. Delete this box when you have done so.

  • The legal entity that offers this service (company name, registration number, registered address) — the same entity named in the Privacy Policy.
  • A contact address for legal notices and support.
  • The governing law and courts (or arbitration body) for disputes, and whether that differs for consumers in the EU/UK who usually keep mandatory local consumer protections regardless of a chosen governing law.
  • Your actual refund policy for paid plans, if it differs from what is described below.
  • Confirmation from someone qualified that the notice-period, statutory-verdict and cancellation-letter features are described accurately for the jurisdictions you operate in — those features summarise legal information but are not themselves legal advice, and this page should say so as plainly as the product does.

Who these terms are with

Contract Keeper is provided by [YOUR LEGAL ENTITY NAME], [REGISTERED ADDRESS], registered under [COMPANY REGISTRATION NUMBER] (“we”, “us”). By creating an account you agree to these terms. If you are creating an account on behalf of a household or organisation, you confirm you are allowed to do that and that these terms bind everyone you add.

Your account

  • You are responsible for keeping your password (or, for phone sign-in, your device) secure, and for everything that happens under your account. Tell us straight away if you think someone else has access to it.
  • You need to give us accurate information to create an account, and keep your email address current — it is how we reach you about deadline alerts, security and billing.
  • Accounts are personal, or shared only through the household feature. You should not share a single login across people who are not part of the same household.
  • You can close your account from Settings at any time. Closing it deletes your profile, contracts, documents, budgets and household membership, as described in the Privacy Policy.

What the service does — and does not — do

Contract Keeper helps you record contracts and subscriptions, calculates a cancel-by date from the renewal date and notice period you give us, and offers optional AI-assisted document scanning, bank-sync and mailbox-scan suggestions, cancellation-letter drafting, and a statutory notice-period check for some jurisdictions.

None of this is legal, financial or tax advice, and we are not your lawyer. Dates, calculations, statutory-verdict flags and generated letters are only as accurate as the information you (or a scanned document, or a connected bank or mailbox) provide, and notice-period law changes and varies by provider and location. Always check a cancellation against the actual contract and, if it matters, a professional — especially for anything high-value or disputed.

Automatic Contracts Discovery (bank sync and mailbox scan) only ever produces suggestions. Nothing is added to your ledger, and no cancellation is ever sent, without you actively reviewing and approving it first.

Plans, billing and cancellation

  • The Free plan is free indefinitely, limited to a fixed number of contracts and a small number of AI scans, as stated on the Pricing page at the time you sign up.
  • Paid plans (Plus, Pro) are billed by Stripe in euros, shown to you in your own display currency for convenience only — the amount actually charged is the euro price stated at checkout. Plans renew automatically each billing period until cancelled.
  • You can cancel a paid plan at any time from Settings. There is no notice period on your subscription to us: cancelling stops the next renewal, and you keep paid features until the end of the period you already paid for.
  • Refunds are handled as described at [REFUND POLICY OR LINK]. Where consumer law gives you a statutory right to a refund or cooling-off period, that right applies regardless of anything else in these terms.
  • Some features (postal dispatch of cancellation letters, for example) may carry their own per-use cost, shown to you before you confirm the action.

Acceptable use

You agree not to:

  • Use the service for anyone else’s contracts or data without their permission.
  • Try to bypass plan limits, interfere with the service, or access another account’s data.
  • Upload documents you do not have the right to upload, or use the cancellation-letter and dispatch features to send anything other than a genuine cancellation or notice on your own behalf (or your household’s).
  • Use the service in a way that breaks the law that applies to you.

We can suspend or close an account that breaks these terms, and we will normally tell you why.

Disclaimers and liability

The service is provided as it is. We work to keep dates, calculations and generated documents accurate, but we do not guarantee that a cancel-by date, statutory-verdict flag, discovered subscription, or generated letter is error-free or fit for a specific dispute — you remain responsible for checking anything that matters before you rely on it.

To the extent the law allows, our liability to you is limited to direct losses and capped at the amount you paid us in the twelve months before the claim, and we are not liable for indirect or consequential losses (such as a missed saving or a penalty charged by a third party). Nothing here limits liability that cannot legally be limited, such as liability for death, personal injury, or fraud.

Changes to the service or these terms

Contract Keeper is in active development and features may change, and this is currently a public beta — expect improvements and occasional changes as it matures. If we change these terms in a way that matters, we will update the date at the top of this page and tell you in the app before the change takes effect. Continuing to use the service after that means you accept the updated terms; if you do not, you can close your account as described above.

Governing law

These terms are governed by the law of [GOVERNING LAW], without prejudice to any mandatory consumer-protection rights you have under the law of the country you live in. Disputes are subject to [COURTS OR ARBITRATION BODY].

Contact

Questions about these terms can be sent to [LEGAL CONTACT EMAIL].